Bridgestone 5 Star Certification
We are pleased to announce that our South Riding location (43230 Defender Drive) has been recognized as a Five Star Certified Performance Retailer by Bridgestone.
We strive to provide exceptional customer service at all of our locations and this achievement verifies we are succeeding at this goal. We pride ourselves in being knowledgeable and experienced in all areas of car care service; our facility is proud of this achievement.
Bridgestone Five Star Certified Performance Retailers are required to go through a rigorous selection process to ensure it meets Bridgestone’s high standards for car care excellence. Each location must qualify separately. Certified retailers are re-evaluated annually to ensure compliance with all program requirements. While more than a dozen different aspects of the retailer’s operation are evaluated, the basic criterion includes:
- Professional and knowledgeable certified sales associates
- Industry-certified service technicians
- State-of-the-art tire and vehicle service equipment
- Wide selection of Bridgestone and Firestone Brand tires
- A world-class customer experience every time
“Bridgestone Five Star Certified Performance Retailers are not your average automotive tire and service centers,” said Barry Feasel, General Manager of the Bridgestone Five Star Certified Performance Retailer Certification Program, Bridgestone Americas Tire Operations. “A Bridgestone Five Star Retailer embraces the importance of developing and nurturing customer relationships. It’s an attitude and way of doing business that is reflected in every detail of how the retailer operates — from having knowledgeable sales associates and a comprehensive selection of products right down to a clean, comfortable waiting area for families and making sure customers are 100 percent satisfied with the service they receive. The South Riding Virginia Tire & Auto exemplifies the caliber of retailer that the Bridgestone Five Star Certification is all about.”